Given the market opportunity, the acquisition is a no-brainer as Salesforce would want to advance its capabilities in the space, analysts pointed out, referring to Doti's current product offering, which is a AI-based enterprise search bot that can be interfaced with on Slack to surface insights from across applications and services, such as Datadog, GitLab, Jira, Confluence, , Notion, Slack, Salesforce, Monday, and Zendesk, among others.
Salesforce announced Monday the latest version of its AI agent platform as the company looks to lure enterprises to its AI software in an increasingly crowded market. The customer relations manager giant unveiled the new platform, branded Agentforce 360, ahead of its annual Dreamforce customer conference that kicks off October 14. This newer version of Agentforce includes new ways to instruct AI agents through text, a new platform to build and deploy agents, and new infrastructure for messaging app Slack, among others.
