The agent goes to work. Over the next 14 minutes, it opens 23 luxury hospitality websites. Two of them - Cheval Blanc Randheli and a discreet villa property in Turks - make it into the final recommendation.
The global Tinder expansion is one of the biggest tests yet for World, and the company's bet that everyday consumers will be willing to sign up for biometric verification services to use internet applications.
The problem was not the agents. Every individual agent performed well within its domain. The problem was the missing coordination infrastructure between them, what I now call the 'Event Spine' that enables agents to work as a system rather than a collection of individuals competing for the same resources.
