WearablesfromInsideHook1 week agoSome WHOOP Users Are Experiencing Serious Device IssuesWHOOP's rapid valuation growth highlights the importance of customer satisfaction in subscription models.
WearablesfromInsideHook1 week agoSome WHOOP Users Are Experiencing Serious Device IssuesWHOOP's rapid valuation growth highlights the importance of customer satisfaction in subscription models.
WearablesfromThe Verge1 week agoWhoop is reportedly replacing defective MG trackersWhoop is replacing unresponsive fitness trackers, even those that appear to be working, as customer complaints rise.
WearablesfromThe Verge1 week agoWhoop is reportedly replacing defective MG trackersWhoop is replacing unresponsive fitness trackers, even those that appear to be working, as customer complaints rise.
fromThe Verge3 weeks agoWhoop backpedals on its paid upgrade whoopsWhoop is facing backlash for its initial upgrade policy regarding the new Whoop 5.0 tracker, now offering free upgrades to users with over 12 months remaining on their subscription.Wearables
WearablesfromArs Technica3 weeks agoWearables firm's endless free hardware upgrades were too good to be trueWhoop has changed its upgrade policy, frustrating customers who expected free upgrades after recent membership renewals.