Radiohead have always strived to protect their audience from exploitative ticket touts which, in the absence of robust government legislation, becomes increasingly challenging, said the band's manager, Julie Calland. Fans will be encouraged to stay away from secondary sites and we will work alongside venues, promoters and organisations like FanFair Alliance and FEAT [Face-value European Alliance for Ticketing], to shut down unauthorised sales at inflated prices tickets that for the most part, don't actually exist.