"Radiohead have always strived to protect their audience from exploitative ticket touts which, in the absence of robust government legislation, becomes increasingly challenging, said the band's manager, Julie Calland. Fans will be encouraged to stay away from secondary sites and we will work alongside venues, promoters and organisations like FanFair Alliance and FEAT [Face-value European Alliance for Ticketing], to shut down unauthorised sales at inflated prices tickets that for the most part, don't actually exist."
"Hurdles put in place by Radiohead's management to stop touting meant that fans were invited to apply for an unlock code earlier this week. Amid widespread disappointment from the many applicants who failed to get one, those armed with a code can apply for tickets from Friday but are still not guaranteed to get them. The registration process, while not a perfect science, is an attempt to deliver tickets as fairly as possible directly to fans at the prices the band intended, said Calland."
More than 1,000 potentially fraudulent tickets for the upcoming Radiohead tour were advertised online before tickets went on sale. The band implemented strict measures—inviting fans to register for unlock codes—to limit touts' ability to buy numerous tickets for London, Berlin, Copenhagen, Madrid and Bologna. Resale platforms Viagogo and Ticombo showed listings, with Ticombo already listing tickets and some sellers potentially breaching consumer law. Management warned that fans who buy from secondary sites risk refusal of entry and will work with venues, promoters and organisations like FanFair Alliance and FEAT to shut down unauthorised inflated-price sales. The issue increases pressure on the UK government to tighten touting legislation.
Read at www.theguardian.com
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