#technology-implementation

#technology-implementation

"I need people who are empowered, keen, enthusiastic and willing to share knowledge," he says, outlining the importance of talent to the effective deployment of data-hungry systems and services in the digital age. Rather than finding a suitable challenge for a technology that's already been procured, Ruffle wants his team to engage with their functional peers. "As a data leader in business, success is all about people coming to us and saying, 'We've got a problem. Can you find the solution?'"

AI's potential to enhance the guest experience is cited as the top benefit across the restaurant industry, with 98% of operators expecting a high impact in three years.