#friction-reduction

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#customer-experience #customer-journey #communication #lubricants #tribology #fuel-efficiency
UX design
fromForbes
3 weeks ago

How To Reduce Buying-Journey Friction For A Smoother CX

Design buying experiences that minimize friction by clarifying steps, humanizing communication, and reducing cognitive load to respect customers' time and emotions.
Cars
fromLondon Business News | Londonlovesbusiness.com
1 month ago

Tribological innovations of Juri Sudheimer: How SCT Chemicals transformed the friction modifier industry - London Business News | Londonlovesbusiness.com

Friction-related losses can consume 20–30% of a car's fuel, requiring tailored lubricants and friction modifiers optimized for components and climate.
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