What is a User Experience Map and How to Create One? | ClickUp
User experience mapping is the process of creating a visual representation of a user's interactions with a product, service, or brand across every stage of the entire customer journey.
TikTok Outlines Benefits for Automotive Marketers in New Whitepaper
The digital transformation has led to 'popcorn thinking,' which has indirectly shaped a non-linear journey. Potential customers navigate circular loops, freely entering or exiting any phase.