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#cyberattack #school-closure #incident-response #it-support #network-troubleshooting #user-misdiagnosis
Education
fromTheregister
3 weeks ago

Students bag extended break after cyber hit on school IT

Higham Lane School closed for Monday and Tuesday after a cyberattack disabled phones, email, servers, Google Classroom and SharePoint while external responders investigate.
fromTheregister
1 month ago

User refused to believe tech support's fault diagnosis

"One day I was sent to a school to carry out some work on the head teacher's laptop, which wasn't connecting to the network," he told On Call. When Mike arrived, he plugged in an Ethernet cable and quickly realized the network port in the head teacher's office wasn't live. "He walked in as I was about to leave, and insisted that the point was indeed live, which he proceeded to demonstrate by showing that he could check for new email," Mike told On Call.
Tech industry
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