#network-troubleshooting

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#it-support #user-misdiagnosis #education-it #internet-speed #speedtest #wifi #medical-imaging
fromTheregister
2 hours ago

User refused to believe tech support's fault diagnosis

"One day I was sent to a school to carry out some work on the head teacher's laptop, which wasn't connecting to the network," he told On Call. When Mike arrived, he plugged in an Ethernet cable and quickly realized the network port in the head teacher's office wasn't live. "He walked in as I was about to leave, and insisted that the point was indeed live, which he proceeded to demonstrate by showing that he could check for new email," Mike told On Call.
Tech industry
Digital life
fromZDNET
1 month ago

The right way to run an internet speed test (and how I use the results for better Wi-Fi)

Regularly test internet speed to identify download, upload, latency, and jitter problems and take steps to improve home network performance using Speedtest by Ookla.
Medicine
fromTheregister
3 months ago

Techie ended blame game by treating managers like toddlers

Intermittent multi-minute delays in viewing 3D breast scans disrupted scheduling despite healthy network links and required user reports to pinpoint timing patterns.
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