"Riders who use guide dogs or other assistive devices deserve a safe, respectful, and welcoming experience on Uber - full stop," an Uber spokesperson said in a statement. "We have a clear zero-tolerance policy for confirmed service denials." Every Uber driver "must acknowledge and agree to comply" with the company's US service animal policy and all applicable accessibility laws before using its driver app, the spokesperson added. The company takes "decisive action" if a violation is confirmed, including permanent account deactivation, he said.
A creche which decided it was "not prepared to take responsibility" for a two-year-old girl after she was diagnosed with a severe nut allergy has been ordered to pay her €3,000 in compensation for disability discrimination.
Christopher Joell-Deshields, who has been in position since 2021, faces several allegations from the volunteer directors and others at the organisation. Current and former volunteers have told the BBC they are worried the allegations could damage one of Europe's biggest pride events at what is already a "precarious" time for pride organisations across the UK. Mr Joell-Deshields told The Guardian it would be "inappropriate" to discuss the matter in the press but claimed he remained in his role.
"These were comments from the respondent's chief officer, the most senior person within the executive structure of the organisation, and... inappropriate."