#customer-trust
#customer-trust

Building trust and loyalty through user-friendly eCommerce design - London Business News | Londonlovesbusiness.com

User-friendly design in eCommerce is crucial as it builds credibility and invites users to relax, leading to trust and loyalty.

E-Commerce

1 week ago

Santander faces backlash over charges on 'free forever' business accounts

Thousands of small business owners accuse Santander of breaking its promise of free banking for life, now introducing a £9.99 monthly charge for existing business accounts.

E-Commerce

fromwww.theguardian.com

2 weeks ago

We got upset, then we got angry': the couple who took on one of the UK's biggest cold-call scams

Cold calls linked to personal injury claims threatened a family business, leading to a major investigation and eventual convictions in a nuisance call operation.

fromEntrepreneur

3 weeks ago

Want a Reputation People Trust? Start With These 4 Simple Habits | Entrepreneur

A strong business reputation is essential for long-term success and growth.

4 weeks ago

The Silent Revenue Killer: How a Google Business Suspension Can Cost Small Businesses Thousands

According to industry estimates, around 2% of small businesses with Google profiles face suspension every month. That translates to approximately 100,000 businesses hit by suspension every month.

E-Commerce

Marketing tech

fromHubspot

fromSitePoint Forums | Web Development & Design Community

From third-party cookies to zero-party data: The new rules of email engagement

Zero-party data enhances marketing effectiveness by providing reliable customer insights that build trust and facilitate personalized experiences.

Privacy professionals

Top 10 Security Features to Look for in a CRM - Honest Guide

Strong security features are essential for CRM systems to protect sensitive customer data and maintain trust.

fromClickUp

14 Free Client Referral Templates to Grow Your Business | ClickUp

Referral marketing is effective because 86% of users trust recommendations over ads, making it crucial for businesses to cultivate relationships with clients who will refer them.

Marketing tech

#23andme

fromBusiness Insider

Marketing tech

Almost 2 million 23andMe users have asked the company to delete their data in the last 2 months

fromwww.theguardian.com

8 months ago

Miscellaneous

Why I regret using 23andMe: I gave up my DNA just to find out I'm British

fromBusiness Insider

Marketing tech

Almost 2 million 23andMe users have asked the company to delete their data in the last 2 months

fromwww.theguardian.com

8 months ago

Miscellaneous

Why I regret using 23andMe: I gave up my DNA just to find out I'm British

Real persuasion doesn't require manipulation | MarTech

Ethical marketing focuses on genuine persuasion, aiding customer decisions, while manipulation erodes trust.

Growth hacking

fromHackernoon

1 year ago

Why Paid Ads Alone Won't Grow Your Business | HackerNoon

Paid advertising provides quick results but lacks long-term sustainability without building equity or customer loyalty.

Building Digital Trust: Essential Strategies for Modern SMEs

The digital realm offers unprecedented opportunities but also unique challenges. Consumers are increasingly aware of data privacy, identity theft risks, and the need for secure online interactions. High-profile data breaches and sophisticated scams have made many cautious.

Digital life

Social media marketing

fromInc

Leaving This Factor Out of Your Digital Marketing Strategy Is a Risky Mistake

Cybersecurity is crucial for protecting customer data in digital marketing.

Marketers must comply with data protection regulations like GDPR and CCPA.

#cybersecurity

Marketing tech

How Marks & Spencer can win back customers - London Business News | Londonlovesbusiness.com

Privacy professionals

Explaining what's happening in a cyber attack is hard but crucial | Computer Weekly

Privacy professionals

Cyber attack downs systems at Marks & Spencer | Computer Weekly

fromIT Pro

Information security

M&S calls in NCSC after 'cyber incident' disrupts customer payments, online orders

Information security

fromCmsreport

How to Secure Digital Payments in Your Business

Securing digital payments is essential for maintaining customer trust and protecting sensitive information from cybercriminals.

Marketing tech

How Marks & Spencer can win back customers - London Business News | Londonlovesbusiness.com

Privacy professionals

Explaining what's happening in a cyber attack is hard but crucial | Computer Weekly

Privacy professionals

Cyber attack downs systems at Marks & Spencer | Computer Weekly

fromIT Pro

Information security

M&S calls in NCSC after 'cyber incident' disrupts customer payments, online orders

Information security

fromCmsreport

How to Secure Digital Payments in Your Business

Securing digital payments is essential for maintaining customer trust and protecting sensitive information from cybercriminals.

Software development

Sonos CEO: 'We All Feel Really Terrible' About the Bungled App Update

fromEngadget

6 months ago

Miscellaneous

Sonos' chief product officer is also leaving the company

fromThe Verge

Startup companies

Sonos has a plan to earn back your trust, and here it is

fromArs Technica

Business

Sonos workers shed light on why the app update went so horribly

fromWIRED

Software development

Sonos CEO: 'We All Feel Really Terrible' About the Bungled App Update

fromEngadget

6 months ago

Miscellaneous

Sonos' chief product officer is also leaving the company

fromThe Verge

Startup companies

Sonos has a plan to earn back your trust, and here it is

fromArs Technica

Business

Sonos workers shed light on why the app update went so horribly

Why Every Business Needs a Website in 2025

A professional website is essential for businesses in 2025 to build trust and attract customers.

fromDatabreaches

SK Telecom vows to take full responsibility for damage from recent data leak

SK Telecom is assuring customers of safety measures and responsibility following a data breach.

Digital life

How Payment Systems Enhance User Experience on Websites

Payment systems enhance convenience and security in online transactions,

Social media marketing

fromeLearning Industry

6 Online Reputation Management Strategies For eLearning And HR Software Brands

Online reputation management (ORM) is crucial for influencing public perception and generating new leads.

ORM focuses on addressing negative feedback while promoting positive sentiment about a business.

Marketing tech

fromEntrepreneur

Why Most Branding Advice Is Wrong - and What Actually Works | Entrepreneur

Most branding advice offers vague platitudes and can give businesses a false sense of progress without a solid strategy.

#hydrogenation

Mobile UX

Improving Product Perception & Adoption for Dr Water to Reduce Bounce Rates by 40%

Mobile UX

Improving Product Perception & Adoption for Dr Water to Reduce Bounce Rates by 40%

Mobile UX

Improving Product Perception & Adoption for Dr Water to Reduce Bounce Rates by 40%

Mobile UX

Improving Product Perception & Adoption for Dr Water to Reduce Bounce Rates by 40%

How embedded payroll can help banks build stronger SMB relationships - Tearsheet

Banks must broaden their offerings with value-added services to compete with new financial providers.

Privacy professionals

from24/7 Wall St.

6 months ago

This Corporate Data Breach Lasted 3 Years and Exposed 3 Billion Accounts

Data breaches are increasing in frequency and scale, raising concerns for corporate security and customer trust.

DevOps

fromAmazic

7 months ago

Everything you need to know to reduce downtime by 30% QoQ

Reducing downtime is critical for maintaining brand reputation, customer trust, and overall productivity.