#customer-trust

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Digital life
fromInfoWorld
4 days ago

IBM can't afford an unreliable cloud

IBM Cloud's recurring outages highlight systemic weaknesses in its control plane, threatening its hybrid cloud strategy and customer confidence.
E-Commerce
fromBusiness Matters
1 week ago

Why customer reviews are crucial for small business success

Online reviews significantly influence customer decisions and are essential for small business marketing strategies.
fromLondon Business News | Londonlovesbusiness.com
1 month ago

Building trust and loyalty through user-friendly eCommerce design - London Business News | Londonlovesbusiness.com

User-friendly design in eCommerce is crucial as it builds credibility and invites users to relax, leading to trust and loyalty.
E-Commerce
fromBusiness Matters
1 month ago

Santander faces backlash over charges on 'free forever' business accounts

Thousands of small business owners accuse Santander of breaking its promise of free banking for life, now introducing a £9.99 monthly charge for existing business accounts.
E-Commerce
fromwww.theguardian.com
1 month ago

We got upset, then we got angry': the couple who took on one of the UK's biggest cold-call scams

Cold calls linked to personal injury claims threatened a family business, leading to a major investigation and eventual convictions in a nuisance call operation.
fromEntrepreneur
1 month ago

Want a Reputation People Trust? Start With These 4 Simple Habits | Entrepreneur

A strong business reputation is essential for long-term success and growth.
fromBusiness Matters
1 month ago

The Silent Revenue Killer: How a Google Business Suspension Can Cost Small Businesses Thousands

According to industry estimates, around 2% of small businesses with Google profiles face suspension every month. That translates to approximately 100,000 businesses hit by suspension every month.
E-Commerce
Marketing tech
fromHubspot
6 months ago

From third-party cookies to zero-party data: The new rules of email engagement

Zero-party data enhances marketing effectiveness by providing reliable customer insights that build trust and facilitate personalized experiences.
fromClickUp
1 month ago

14 Free Client Referral Templates to Grow Your Business | ClickUp

Referral marketing is effective because 86% of users trust recommendations over ads, making it crucial for businesses to cultivate relationships with clients who will refer them.
Marketing tech
fromBusiness Insider
2 months ago

Almost 2 million 23andMe users have asked the company to delete their data in the last 2 months

23andMe faces significant data deletion requests, impacting its user base and potential revenues.
Marketing tech
fromMarTech
2 months ago

Real persuasion doesn't require manipulation | MarTech

Ethical marketing focuses on genuine persuasion, aiding customer decisions, while manipulation erodes trust.
Growth hacking
fromHackernoon
1 year ago

Why Paid Ads Alone Won't Grow Your Business | HackerNoon

Paid advertising provides quick results but lacks long-term sustainability without building equity or customer loyalty.
fromBusiness Matters
3 months ago

Building Digital Trust: Essential Strategies for Modern SMEs

The digital realm offers unprecedented opportunities but also unique challenges. Consumers are increasingly aware of data privacy, identity theft risks, and the need for secure online interactions. High-profile data breaches and sophisticated scams have made many cautious.
Digital life
Social media marketing
fromInc
3 months ago

Leaving This Factor Out of Your Digital Marketing Strategy Is a Risky Mistake

Cybersecurity is crucial for protecting customer data in digital marketing.
Marketers must comply with data protection regulations like GDPR and CCPA.
#cybersecurity
fromIT Pro
4 months ago
Information security

M&S calls in NCSC after 'cyber incident' disrupts customer payments, online orders

M&S faced a cyber incident disrupting services but assures no customer data was compromised.
fromCmsreport
4 months ago
Information security

How to Secure Digital Payments in Your Business

Securing digital payments is essential for maintaining customer trust and protecting sensitive information from cybercriminals.
fromIT Pro
4 months ago
Information security

M&S calls in NCSC after 'cyber incident' disrupts customer payments, online orders

more#cybersecurity
Software development
fromWIRED
3 months ago

Sonos CEO: 'We All Feel Really Terrible' About the Bungled App Update

Sonos' interim CEO pledges to restore brand trust after a disastrous app update angered loyal customers.
Web design
fromRubyflow
3 months ago

Why Every Business Needs a Website in 2025

A professional website is essential for businesses in 2025 to build trust and attract customers.
fromDatabreaches
3 months ago

SK Telecom vows to take full responsibility for damage from recent data leak

SK Telecom is assuring customers of safety measures and responsibility following a data breach.
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