IBM Cloud experienced its fourth major outage in August 2025, resulting in a significant service disruption. This failure affected multiple services across various regions, locking enterprise customers out due to authentication issues. Previous outages in May and June have compounded concerns about IBM's reliability as a leader in hybrid cloud solutions. Industries reliant on cloud availability are now questioning IBM's capability to meet ongoing operational needs, prompting enterprises to consider alternatives like AWS and Microsoft Azure. The situation undermines the hybrid cloud's perceived resilience benefits, risking IBM's multi-billion-dollar investments in this area.
IBM Cloud's recent frequent outages expose fundamental flaws in its control plane, jeopardizing its hybrid cloud strategy and weakening customer trust, crucial for enterprise operations.
The failure of IBM Cloud during recent outages raises significant questions about its ability to support businesses relying on cloud availability for compliance and real-time needs.
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