#customer-service-skills

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Business intelligence
fromeLearning Industry
15 hours ago

Top Customer Service Skills Every Employee Needs To Deliver Exceptional Experiences

Customer service skills determine business loyalty and trust through responsive, empathetic, and accurate interactions across all touchpoints, requiring employees to master communication, empathy, adaptability, and ownership.
fromFortune
4 months ago

Exec at $270 billion Cisco started his career making $4/hour waiting tables-he says the experience 'wires you differently' and is a must for Gen Z | Fortune

Before overseeing products at the tech giant, which has a market cap of about $270 billion, he spent his early 20s waiting tables at Sizzler, a steak house chain, making just $4 an hour. Far from something to hide, he says the experience shaped his work ethic and people skills-and ultimately helped him climb Silicon Valley's corporate ladder. "I think everyone in the early part of their career should work in the service industry somewhere," Patel tells Fortune.
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