#customer-impact

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Tech industry
fromZDNET
4 days ago

Is Amazon down? Why customers can't check out or add to cart - and Amazon's response

Amazon experienced a partial outage affecting over 150,000 users across major US cities, causing checkout, product page, and mobile app issues on Thursday.
US news
fromFast Company
1 month ago

Verizon outage update: Cause, credits, and what to know about the SOS snafu heard around the country

Verizon experienced a nationwide service outage that disabled calls, texts, and internet for customers; service was restored after about ten hours.
Tech industry
fromTechzine Global
5 months ago

VMware postpones Cloud Services Portal migration several times

VMware's migration of its Cloud Services Portal to Broadcom's console has repeatedly failed, delaying launches and risking disrupted access to accounts, settings, and features.
Miscellaneous
fromFast Company
6 months ago

Black beauty businesses are stuggling under Trump's tariffs

Rising tariffs on imports have significantly increased costs for Black beauty salons and supply stores, leading to decreased customer visits and sales.
Canada news
fromwww.cbc.ca
6 months ago

'Why have they let it get to this point?': Air Canada customers deal with uncertainty of possible disruptions | CBC News

Air Canada customers are anxious amid a potential strike, with many reconsidering or canceling travel plans.
fromZDNET
8 months ago

Windows 11 should have been an easy upgrade - Microsoft chose to unleash chaos on us instead

Microsoft's transition from Windows 10 to Windows 11 has proven detrimental for customers and harmful to the company's financial health, marking a significant misstep.
Software development
fromEater NY
9 months ago

This West Village Bakery Closed Suddenly, Without Alerting Customer About Birthday Cake Order

On Saturday, May 10, TikToker Abigail Eileen posted a video sharing that she had placed a birthday cake order with Mah-Ze-Dahr. She received an email confirmation that it was ready for pickup and went to the West Village bakery at 5:30 p.m., only to find that the storefront was empty - and certainly no cake was in sight.
NYC startup
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