#customer-frustration

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fromFuturism
1 week ago

Angry Callers Accusing Real Customer Support Staff of Being AI

Since the rise of AI in customer service, human agents like Jessica Lindsey have faced accusations of being bots while dealing with infuriated customers who feel frustrated by AI interactions.
Artificial intelligence
fromTravel + Leisure
2 weeks ago

This Cruise Line Just Canceled 41 Sailings-What Travelers Should Know

According to customer letters viewed by Travel + Leisure, Norwegian Cruise Line (NCL) advised customers that it would be canceling dozens of sailings in 2026 and 2027.
Travel
fromTheregister
3 weeks ago

Ingram Micro still silent 14 hours after global outage began

Widespread outages across Ingram Micro's websites, attributed to "technical difficulties," began around 2000 UTC yesterday according to reports and social media.
Digital life
Video games
fromGameSpot
1 month ago

Will Your Switch 2 Arrive In Time? It's The Question On Everyone's Mind

Preorder delivery for the Nintendo Switch 2 is fraught with uncertainty, with many experiencing last-minute cancellations and delayed arrival times.
Marketing tech
fromwww.bbc.com
2 months ago

M&S customers in limbo as cyber attack chaos continues

Marks and Spencer's ongoing cyber attack disrupts services, affecting customer orders and potentially harming the retailer's reputation.
fromNew York Post
4 months ago

Delivery driver caught stopping at home, driving away with package: 'This is becoming a joke'

The delivery driver was caught on camera pulling up to a house, waiting briefly, and then driving off without attempting to deliver the package.
UK news
fromNew York Post
4 months ago

Roku slammed over automatic ads playing at startup: 'Considering jumping ship now'

Roku users expressed frustration over unskippable ads playing before accessing the main menu, with many considering switching to other streaming services.
Marketing tech
Digital life
fromMail Online
4 months ago

Lloyds, Halifax, Bank of Scotland, and TSB banking apps are DOWN

Lloyds Banking Group is facing a major outage affecting multiple banks' apps during a crucial pay period for many customers.
#outage
London startup
fromwww.bbc.com
4 months ago

Lloyds, Halifax and TSB banking apps down, thousands report

Thousands of UK banking app users reported significant issues affecting their ability to access online banking.
Privacy professionals
fromMail Online
9 months ago

Bank of America is down - with some people's accounts showing as EMPTY

Bank of America is facing a nationwide outage affecting online and mobile banking, leaving many customers with incorrect account information.
London startup
fromwww.bbc.com
4 months ago

Lloyds, Halifax and TSB banking apps down, thousands report

Thousands of UK banking app users reported significant issues affecting their ability to access online banking.
Privacy professionals
fromMail Online
9 months ago

Bank of America is down - with some people's accounts showing as EMPTY

Bank of America is facing a nationwide outage affecting online and mobile banking, leaving many customers with incorrect account information.
more#outage
fromwww.standard.co.uk
5 months ago

Community Fibre down again as thousands of customers complain of losing internet access

Community Fibre down AGAIN. now I want some compensation two working days in one month is just not on.
London politics
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