Artificial intelligencefromFuturism3 weeks agoAngry Callers Accusing Real Customer Support Staff of Being AIAI technology in customer service has led to heightened frustration among customers and mistreatment of human agents.
fromTravel + Leisure1 month agoThis Cruise Line Just Canceled 41 Sailings-What Travelers Should KnowNorwegian Cruise Line is canceling dozens of sailings in 2026 and 2027 due to fleet redeployment. Up to 41 cruises have been affected.
Digital lifefromTheregister1 month agoIngram Micro still silent 14 hours after global outage beganIngram Micro's websites and client services are experiencing widespread outages due to technical difficulties, impacting operational capabilities and customer access.
Video gamesfromGameSpot2 months agoWill Your Switch 2 Arrive In Time? It's The Question On Everyone's MindPreorder delivery for the Nintendo Switch 2 is fraught with uncertainty, with many experiencing last-minute cancellations and delayed arrival times.
fromwww.bbc.com3 months agoM&S customers in limbo as cyber attack chaos continuesMarks and Spencer's ongoing cyber attack disrupts services, affecting customer orders and potentially harming the retailer's reputation.