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Tech industry
fromTheregister
2 weeks ago

Oracle's new AI-enhanced support portal leaves users fuming

Oracle's AI-powered My Oracle Support portal is causing widespread frustration by breaking search, hiding patches and notes, changing IDs, and removing personalization.
Business
fromTechzine Global
2 months ago

Cisco IQ is the brains (and face) of CX organization

Cisco IQ unifies support and services into an AI-driven, personalized, proactive interface that simplifies access to documentation, insights, alerts, and practical guidance.
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