Ingram Micro is facing significant outages across its websites and client service portals, attributed to technical difficulties that began around 2000 UTC. The disruptions have resulted in managed service providers being unable to manage customer services and place critical software and hardware orders. The partner portal is also unavailable, affecting various management tasks. Ingram's service center in Bulgaria has shut down operations. Customers expressed frustration over the lack of communication regarding the outages, leading to speculation about possible malicious activity. Ingram has acknowledged the issue and is working on a resolution.
Widespread outages across Ingram Micro's websites, attributed to "technical difficulties," began around 2000 UTC yesterday according to reports and social media.
Managed service providers reported being unable to manage customer services and place orders for critical software and hardware due to the outages.
Ingram Micro's partner portal is reportedly unavailable, blocking management tasks for Microsoft 365 and Dropbox licenses, as well as hardware purchases.
Customers expressed frustration on Reddit, stating the lack of communication during the widespread outages has been concerning and speculating possible malicious activity.
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