$1.5 billion Calif. company bungles app rollout, admits it 'backfired'
"While the redesign of the app was, and remains, the right thing to do, our execution - my execution - fell short of the mark," Spence admitted in the August 2024 transcript.
Chipotle lied when it denied viral outrage over portion sizes getting skimpier, investor lawsuit claims
The complaint alleges that Chipotle 'understated' diners' dissatisfaction with 'highly inconsistent (and in the view of some customers, lacking) portion sizes' in its risk disclosures.