#claims-handling

[ follow ]
#insurance #california #consumer-protection #gen-z #home-insurance #customer-service #insurance-affordability
fromwww.housingwire.com
4 days ago

Gen Z homeowners more dissatisfied with insurance companies

While high premiums were the top complaint across all age groups, Gen Z respondents were more likely to point to poor customer service (15%) and claims handling (28%) as reasons for dissatisfaction. Some insurance companies outsource all of their customer service, which can lead to really poor alignment on communication between the insurance company, the customer service reps and the policyholders, said Sean Harper, CEO of Kin.
Real estate
#insurance
fromABC7 Los Angeles
4 months ago
Los Angeles Rams

California insurance regulator launches investigation into State Farm over claims from LA fires

California is investigating State Farm for mishandling wildfire claims.
Survivors of California wildfires report delays and issues with their claims handling by State Farm.
fromSan Jose Inside
4 months ago
Los Angeles Rams

CA Investigates State Farm over Claims from LA WildFires

California's Insurance Department is investigating State Farm for claims handling related to the Los Angeles County fires.
Los Angeles Rams
fromABC7 Los Angeles
4 months ago

California insurance regulator launches investigation into State Farm over claims from LA fires

California is investigating State Farm for mishandling wildfire claims.
Survivors of California wildfires report delays and issues with their claims handling by State Farm.
more#insurance
[ Load more ]