#capita

[ follow ]
#civil-service-pension-scheme #backlog #data-breach #website-malfunction #it-performance #government-contracts
#civil-service-pension-scheme
Business
fromTheregister
3 months ago

Capita seeks Microsoft help with pension service failure

A new Civil Service Pension Scheme portal launched with major technical problems, preventing many users from registering or entering essential pension information.
UK politics
fromTheregister
3 months ago

New Capita-run civil service pension portal full of errors

The Capita-built Civil Service Pension portal malfunctioned at launch, preventing 1.5 million members from accessing accounts, pension statements, and beneficiaries information.
UK news
fromTheregister
1 week ago

UK government admits Capita pension portal wasn't ready

Capita failed to meet performance expectations for the Civil Service Pension Scheme web portal, causing significant operational issues.
more#civil-service-pension-scheme
fromTheregister
1 month ago

Capita taps Microsoft Copilot to untangle UK pensions mess

Caseworkers get a copilot [to] read all the attachments and documents for a case, and that gives them a summary at the start. You look at the end-to-end handling time of a case, and you go through and you evolve and improve every step along the way. That's the process that we are starting to undergo now [and is a] core part of driving productivity.
UK politics
#data-breach
more#data-breach
UK news
fromComputerWeekly.com
4 months ago

Major software issue occurred in PSNI system for managing emergency calls | Computer Weekly

A 2020 ControlWorks software fault delayed critical information reaching PSNI officers during a fast-moving investigation, causing at least one tip-off to be received late.
[ Load more ]