Amazon has informed Kindle owners that any e-readers from 2012 and earlier will no longer be supported as of May 20, 2026. Users can still read downloaded books but cannot purchase new ones, and a factory reset will render the device unusable.
Specifically, analysts pulled some numbers out of their... hat, and decided that Amazon would end up spending $150 billion on CapEx for 2026. Amazon then proclaimed that it was going to be a lot closer to $200 billion ("no worries, you only missed by the GDP of Croatia"), and the industry spent the next two business weeks just beating the absolute stuffing out of their stock for it. How badly? Shares fell 11% after hours, then kept falling for nine straight sessions - the longest losing streak since 2006 - erasing more than $450 billion in market value. That's more than the entire market cap of most companies that analysts are supposedly experts at evaluating.
Amazon surpassing Walmart in annual revenue sharpens an already intense rivalry between the two retail giants. It also marks a symbolic shift in the balance of power between the two companies, underscoring how a business once defined by e-commerce has evolved into a sprawling tech and services giant. The milestone reflects not only Amazon's retail scale, but also the growing weight of its cloud computing, advertising and third-party seller ecosystem - businesses that have helped fuel faster growth than its brick-and-mortar rival.
The American Customer Satisfaction Survey rates hundreds of companies in dozens of categories. In its latest study, the Retail and Consumer Shipping Study 2026, Amazon.com Inc. ( NASDAQ: AMZN) topped the Online Retailer category. In all the studies, regardless of category, companies receive ratings of zero to 100. This latest study is based on 31,293 completed surveys. Customers were chosen at random and contacted via email between January and December 2025.