Intuition, often referred to as gut feeling, is considered an essential form of intelligence that transcends logic and emotion. John Candeto, in an essay titled Wisdom Beyond Words, argues that one's most vital knowledge is frequently inexpressible in language or data. The current focus on optimization and AI diminishes the importance of intuition. To foster wiser decision-making, there should be a revitalized attention to human signals that guide judgment. Candeto notes the historical shift from accepting uncertainty to attempting to manage risk, cautioning against the rationalism that reduces people to mere components in business.
Humanity moved from passively accepting an uncertain future to actively seeking to understand, quantify, and manage risk, transforming it from a mysterious enemy into a catalyst for progress and innovation.
As we have discussed elsewhere, we began to believe that all systems could be understood like dice. This led to rationalism, including seeing businesses as mechanical systems where we can swap people in-and-out, like cogs.
I don't know anyone who enjoys being treated like a cog. Nor do I know any phenomenal businesses that treat people this way. It is a cancer of the corporate world that many still try.
Businesses-as-machines was partially true, but missed the broader reality.
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