"A couple and their dog checked into the hotel. We'll call the couple Sam and Pat. They get into a fight, and Sam storms out, leaving Pat and the dog at the hotel. Pat stays the night but - to punish Sam - leaves the dog at the hotel in one of the staff service areas, where one of the employees later finds it."
"This happened during a sports conference in the middle of hurricane season while our area was under a watch. The storm grew, and we were informed it was headed directly towards us. The hotel was placed under a mandatory evacuation, which we announced both via speakers and flyers, and we provided a list of safer areas for the guests to relocate to. One livid 'gentleman' came to the front desk and demanded that we refund his entire stay..."
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