Following the Nintendo Switch 2 Direct, there was notable backlash regarding console and game pricing. Viewers expressed their dissatisfaction during the Treehouse livestream, demanding price reductions. Former Nintendo PR staff Kit Ellis and Krysta Yang indicated the company's surprise at the intensity of the reaction, acknowledging they anticipated criticism, but were unprepared for its scale. They speculated that Nintendo might prepare an official statement to address the concerns, although the process isn't straightforward, highlighting the complexities of corporate communication in response to consumer feedback.
I do think that [Nintendo] are a bit surprised by how severe this reaction is. They omitted it from the Direct for a reason.
I suspect that the strategy for [April 3] was well we have Treehouse live and that'll give people a deeper look and understanding of this game.
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