Imagine you buy a pinball machine, and years later, you enter your den to go play it, only to discover that all the paddles are missing, the pinball and bumpers are gone, and the monitor that proudly displayed your unassailable high score is removed. Turns out the pinball manufacturer decided to come into your home, gut the insides of the pinball machine, and remove your ability to play the game that you bought and thought you owned.
The lawsuit claims players were duped in two ways: First, by allegedly misleading players into thinking they were buying a game when they were merely licensing it, even if a player bought the physical disk. Second, Ubisoft falsely represented that The Crew's files were on those physical disks to access freely, and that the disks weren't simply 'a key' for the game.
Given the age of the game, a lot of players were unable to receive their refunds when Ubisoft offered refunds to players, but only those who 'recently' purchased the game.
This is just another addition to the development of gamers not realizing what they're getting when they're purchasing a game, which is more often than not, the license and not the game itself.
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