Mental Models: Key to Inclusive Transit Apps
Briefly

Public transportation is essential for older adults and those with cognitive disabilities, as it fosters independence and community engagement, yet many face significant challenges in accessing it.
Transit apps like Moovit help bridge the gap for older adults and individuals with cognitive disabilities, providing user-friendly navigation and real-time updates to enhance their public transportation experience.
The collaboration between Moovit and JDC focuses on understanding and addressing the unique transit needs of vulnerable populations, ensuring that public transport becomes more inclusive and accessible.
Studies indicate that real-time public transit information boosts safety perceptions, alleviates anxiety, and fosters a positive transit experience, ultimately encouraging greater public transport usage.
Read at Medium
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