At Lowe's, I lead product and UX, which means I think a lot about user experience. On the business owner side, I'm also responsible for several areas within Lowe's. It really aligns with my overall passion. I'm the type of person who, when told something may not be possible, becomes hyper-focused. That's always been my drive - I like to make the impossible possible.
Anyone can say that they work back from the customer. What separates our team at Lowe's is that we don't just say it, we live it. This is because we're all customers. I'm a homeowner and I love the day-to-day grind of maintaining the house. I spend time every day living as a Lowe's customer as well as thinking about the other customers in our ecosystem - associates, providers, vendors, etc.
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