Excessive politeness can muddy communication, leading to misunderstandings and unresolved issues. Being direct, though uncomfortable, fosters healthy relationships in the long term.
Your communication should be clear and direct, allowing others to take responsibility for their emotions instead of sugarcoating messages that confuse or mislead.
People sugarcoat messages due to fear of conflict, a desire to please, or cultural norms that promote indirect communication, which can damage true understanding.
Ultimately, the goal is to convey your message while maintaining kindness, using strategies to promote direct communication without the pitfalls of excessive politeness.
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