My Selection of the Best Books on UX Research, UX Design, Mobile, Accessibility & more by Stephanie Walter
Briefly

from Stephanie Walter - Senior UX Designer, Mobile Expert, Conference Speaker, Blog writer and Teacher.3 years ago
'Customers Know You Suck: Actionable CX Strategies to Better Understand, Attract, and Retain Customers'. This is a manual (with miro templates) to help you improve customer centricity and sell UX research to your stakeholders, but also conduct user research.
Stephanie Walter - Senior UX Designer, Mobile Expert, Conference Speaker, Blog writer and Teacher.https://stephaniewalter.design/blog/bibliography-selected-books-about-design-user-experience/
A nice introduction to different methods of user research, from the basics to process, competitive research, evaluative research, etc.
Stephanie Walter - Senior UX Designer, Mobile Expert, Conference Speaker, Blog writer and Teacher.https://stephaniewalter.design/blog/bibliography-selected-books-about-design-user-experience/
Read at Stephanie Walter - Senior UX Designer, Mobile Expert, Conference Speaker, Blog writer and Teacher.
#book-recommendations #user-experience #ux-research #customer-centricity #survival-guide
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