Growth hackingfromTearsheet1 month agoMeeting customers where they are: Leadership insights from Self Financial's mission-driven growth strategy - TearsheetSelf Financial focuses on empowering underserved Americans by helping them build credit and improve access to financial services.
Marketing techfromThe Drum2 months agoRetail's big comeback: 5 trends redefining the industry in 2025Retail is not dying, but evolving rapidly into a golden age.Customer centricity is crucial for survival in retail.Physical retail functions as a supportive engine for online commerce.
MarketingfromShopify5 months agoHow To Create a Customer-Obsessed Business Culture (2024) - ShopifyCustomer obsession emphasizes long-term loyalty and problem-solving over quick profits, enhancing customer experiences at every touchpoint.
BusinessfromHarvard Business Review7 months ago3 Traps on the Way to Becoming a Customer-Centric CompanyMost companies lack a customer-centric strategy, relying instead on a product-focused mindset, hindering growth with customers.