Senators grilled a top Southwest Airlines executive on Thursday over the company's holiday meltdown, which disrupted flights for as many as two million people during one of the year's busiest periods for air travel.Over several hours, lawmakers on the Senate Committee on Commerce, Science and Transportation peppered Southwest's chief operating officer, Andrew Watterson, with questions about how the airline's operations buckled during the holidays and the steps it was taking to prevent a similar breakdown in the future.
#investigation #million-people #chief-executive #transportation #communication #core-values #bad-weather #cold-weather #senator-ted-cruz
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