Ginger Congi, searching for her daughter Jessie Peterson for over a year, was devastated to learn that Peterson had died shortly after being admitted to Mercy San Juan, with her body stored in a morgue and never reported to the family by the hospital.
According to the lawsuit, the family's horror deepened when they discovered Peterson's body was in such a state of decomposition that they could not recognize her, rendering an open-casket funeral impossible, highlighting the extreme negligence displayed by the hospital.
Marc Greenberg, the attorney representing Congi and her family, emphasized the severity of the situation, stating it was 'just inexcusable negligence,' as the hospital failed to take responsibility for their actions regarding Peterson's death.
Despite the family's trauma and the intense emotional toll, a Dignity Health spokeswoman expressed sympathies but provided no further comments on the negligence allegations, leaving the family feeling ignored at their moment of need.
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