Maria Juliana Marquez Monsalve, a 29-year-old woman, describes her ordeal at Belem International Airport where airline staff denied her boarding for not having physical proof of her immigration status. Despite having an eVisa, she was left stranded in Brazil when informed that only long-term physical documents were acceptable for her travel. This highlights the confusion surrounding new digital immigration systems and how it affects travelers, particularly foreign nationals unfamiliar with these regulations.
The transition to a digital system has left many travelers, like Ms. Marquez Monsalve, dependent on eVisas linked to their passports. Unfortunately, foreign airport staff may not be updated on these changes, leading to severe difficulties for travelers who are accustomed to carrying physical documentation. Millions of people now face uncertainty as their physical proof has expired, making it vital for staff at international airports to be educated on these new immigration rules.
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