"The Future unlocked report explores how connectivity can unlock growth, boost job satisfaction, enhance customer experiences and supercharge productivity. It comprises three pillars: value creation, employee experience and consumer expectation. This involves creating an economic model that quantifies the socio-economic impacts of an increasingly digitally connected UK economy by 2030. Opinion research was conducted with 2,000 employees in four sectors - retail; banking and finance; healthcare; and the public sector - to assess employee expectations on the future of workplace technologies"
"Future Unlocked came on the heels of the UK government's Keep Britain working report, which highlighted how better connectivity could deliver rapid growth and raise workplace morale, with almost three in four workers believing technology, like artificial intelligence (AI), will help them find a work-life balance. The topline findings of Future unlocked showed how better tech adoption could no less than "supercharge" business productivity over the next five years, particularly across the retail, finance and healthcare sectors."
Upgrading connected technology across UK businesses could increase productivity by nine days per employee by 2030 and offset typical annual sick leave. An economic model quantifies socio-economic impacts of a more digitally connected UK economy by 2030 across three pillars: value creation, employee experience, and consumer expectation. Opinion research surveyed 2,000 employees across retail, banking and finance, healthcare, and the public sector, and 2,000 consumers to assess digital experience expectations. Economic modelling involved Cambridge Econometrics and fieldwork used Coleman Parkes. Findings indicate that better tech adoption, including AI, can boost job satisfaction, enhance customer experiences, and substantially raise productivity.
Read at ComputerWeekly.com
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