Corrine Durber, a UK resident, successfully sued Paddy Power after the gambling company initially refused to pay her $1.4 million jackpot from the game Wild Hatter. Although she was shown the winning amount, she was only offered $26,000 due to a claimed programming error. After a court case ruling at the High Court, Durber was awarded her full prize, highlighting consumer rights in the gambling sector and the responsibilities of companies in ensuring fair play and accurate payout processes.
"When a trader puts all the risk on a consumer for its own recklessness, negligence or otherwise, that is not only unacceptable, it is also contrary to good commercial morality."
"The computer system that ran the game had made a mistake and displayed an incorrect figure, according to Paddy Power, which initially led to a lower payout of only £26,000."
"Durber's victory in the High Court is significant as it underscores the importance of protecting consumers against unfair practices within the gambling industry."
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