Holt Renfrew's CEO Sebastian Picardo emphasized Yorkdale's diverse offerings, saying, 'you can buy lipstick and a car,' showcasing the mall's luxury product range.
Picardo explained the importance of community, stating, 'We actually consider community connection extremely strategic,' highlighting the human connection retailers must cultivate in the e-commerce era.
Retail analyst Doug Stephens pointed out the changing landscape of malls, stating, 'It's certainly no secret that malls as a class of retail have been having a really difficult time.'
Stephens further emphasized the need for adaptation, saying, 'We're not in the commercial real estate business anymore,' reflecting the evolution in retail strategies.
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