Toronto is investigating the dire circumstance in which a 911 caller was left on hold for nearly seven minutes while a 15-year-old boy succumbed to a gunshot wound. Mayor Olivia Chow deemed the wait time "not acceptable," emphasizing urgent responses when emergencies occur. The city is hiring 90 new operators to alleviate these wait times, which have been lengthy in recent years, although they have seen some improvement. This incident underscores the urgent need for changes to the emergency response system to prevent future tragedies.
The recent tragic shooting incident in Toronto highlights the critical importance of timely emergency response, stressing that every moment counts in saving lives.
Following a harrowing incident where a 911 caller was put on hold for nearly seven minutes, it has become evident that significant improvements in emergency systems are necessary.
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