The article shares humorous anecdotes from tech support experiences, particularly from an individual called Brian, who dealt with unusual incidents while working at a missile factory. One notable incident involved a worker named Fred, who caused a bomb scare by leaving a box labeled 'Explosives' in a sensitive area. Another incident highlighted Fred’s confusion when his mouse was not working; it turned out he was attempting to use his glasses case instead. These stories illustrate the quirky and unpredictable challenges that tech support professionals often face.
Staff were corralled in the canteen for hours and only let out at around 8pm.
Fred then picked up his glasses case - not the mouse - and slid it around his desk before proclaiming 'I told you the pointer isn't moving!'
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