"As AI tools are reshaping how white-collar workers communicate, two very different kinds of employees are starting to emerge. On one side are "pilots," the ones using AI to enhance creativity and precision, according to a new study. On the other are "passengers" who rely on AI to do the work for them and flood inboxes with "workslop": long-winded, low-value content that looks polished but adds little substance."
"The term "workslop" was minted by recent research from the Stanford Social Media Lab and BetterUp, a professional training and coaching company. It may sound familiar to online users who have previously referred to low-quality AI-generated content as "AI slop." And while AI use has doubled at work since 2023, a recent MIT Media Lab report found 95% of organizations have seen no measurable return on those investments."
AI tools are reshaping white-collar communication, producing two distinct employee types: pilots who use AI to enhance creativity and precision, and passengers who rely on AI to do the work and generate 'workslop.' 'Workslop' describes long-winded, low-value content that looks polished but adds little substance. AI adoption at work has doubled since 2023, yet 95% of organizations report no measurable return on investment. Forty percent of workers encountered AI workslop in the last month, and 15% of workplace content qualifies as workslop, creating extra work for colleagues and reducing organizational ROI. Organizations should adopt guided AI workflows, internal best practices, and cultivate optimistic, skilled users.
Read at Fortune
Unable to calculate read time
Collection
[
|
...
]