In the article, companies like Torani, led by Melanie Dulbecco, emphasize a no-layoff policy even during crises, believing it fosters better employee careers and organizational health. Despite challenges posed by the pandemic, Dulbecco prioritized preserving jobs while adaptively planning business continuity, resulting in significant revenue growth over decades. This strategy resonates with other employee-centric organizations, like Publix, showcasing how a focus on workforce well-being can yield sustainable success in tough times, contrasting with the prevalent trend of layoffs among many businesses for cost reductions.
"It's the very last thing we would do," she told them. Dulbecco has spent decades running Torani, a maker of flavored syrups used in coffee and other beverages.
When she became Torani's CEO in 1991, annual revenue was less than $1 million. This year, the company's centennial, Dulbecco expects sales to top $600 million.
Layoffs are so commonplace, even outside recessions and life-bending health emergencies, that companies like Torani are among a rarefied few that have never pink-slipped workers en masse.
One of Torani's values, and Dulbecco's mantra, is "grow, baby, grow." Yet, she said, it's not just about sales; it's also about employees' well-being.
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