Spotify has confirmed the discontinuation of its Car Thing in-car streaming device, which has now been disabled, impacting users who spent around $90 for the device.
Launched in February 2022, the Car Thing aimed to enhance music streaming in cars without infotainment systems, but was discontinued due to low demand and supply chain issues.
Users expressed dissatisfaction over the discontinuation, with many demanding refunds after spending $90 on the device, highlighting challenges in customer retention.
Spotify has advised users to reset their Car Thing to factory settings and dispose of it following local electronic waste disposal guidelines to ensure environmentally friendly disposal.
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