"I tell people it's my job and they say, 'That must be chill,' or, 'I'd love to read all day.' It's basically just another customer service job where I'm either checking books in/out or showing people how to do basic computer things, but we also attract a lot of folks with mental health problems or substance abuse issues, and that can lead to some tense situations."
"I'm a fellow librarian here, and people are surprised when I tell them this. People idealize libraries as a kind of academic third space, but I always explain it by saying, 'It's more a community center with a bunch of books than a place to read and do research.'"
"Like all jobs, it comes down to measuring stats to determine value, even though it's a service. How many computer users did we have? How many people attended our programs? Not so much discussing literature genres and theory. Also, here's some Narcan, and watch this video on dementia and active shooter situations."
"And let's not get started on the book bans!"
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