Costco has introduced a product availability feature on its app, which informs users if items are in-stock at local warehouses, albeit it doesn’t indicate specific locations within the stores.
Social media reactions have shown positive responses from users: 'I just looked out the window to see if a pig flew by. My Costco app has LOCAL INVENTORY SEARCH. Amazing,' highlighted one enthusiastic shopper.
Despite this new feature, Costco's technology still falls short of competitors like Walmart and Target, whose apps provide detailed item availability and location information within stores.
Costco is known for its low-tech operations, making it challenging to compete with other major retailers that offer advanced features that help customers find what they need more efficiently.
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