In her exposé, Careless People, Sarah Wynn-Williams critiques Facebook's practices under Mark Zuckerberg, revealing how decisions by Meta's leaders contributed to global issues such as dissent suppression in China, mental health crises among teenage girls, Myanmar's genocide, and election interference in the U.S. The book serves not only as a critique of Zuckerberg and former COO Sheryl Sandberg but also as a reflection on wider tech industry issues, emphasizing how growth-centric business models prioritize profit over ethical considerations. This prompts questions about corporate norms beyond just ‘bad apples’ within management.
Companies like Amazon, X, Google, YouTube, TikTok, and many others similarly operate extractive growth models that prioritize engagement, surveillance, and monetization over social responsibility.
What Wynn-Williams has laid bare is a shared playbook of scale over ethics that reveals fatal flaws at the heart of growth-obsessed capitalism.
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