Microsoft is retiring Skype, the iconic internet calling service, on May 5, 2023, after two decades of operation, to prioritize its Teams platform. Skype once transformed communication globally with millions of users, but increasingly struggled against intuitive competitors like Zoom and Slack. Microsoft aims to ease the transition for Skype users to Teams, offering free access with automatic migration of contacts. The decision signifies Microsoft's pivot from Skype's decline, reflecting larger trends in technology and communication services amidst evolving user needs.
Shutting down Skype will help Microsoft focus on its homegrown Teams service by simplifying its communication offerings, the software giant said on Friday.
When the pandemic and work-from-home fueled the need for online business calls, Microsoft batted for Teams by aggressively integrating it with other Office apps to tap corporate users - once a major base for Skype.
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