"The deluge of ADA accommodation requests has placed a significant burden on HR managers, who must balance employee needs with operational and legal requirements."
"Employers face challenges in defining 'reasonable' accommodations as remote work options have changed perceptions during and after the pandemic."
Since the introduction of return-to-office mandates, there has been a notable increase in employees requesting accommodations under the ADA, especially post-COVID-19. This shift reflects a new recognition of remote work's feasibility, complicating employers' efforts to balance legal obligations with operational needs. Not all accommodation requests fit within the ADA's framework, putting pressure on HR managers. The notion of what constitutes a 'reasonable' accommodation is evolving, leading to challenges in justifying return-to-office policies. Employers must navigate the nuances of the ADA to ensure fair treatment and compliance.
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