""In the Global South, where infrastructure is volatile and homes are often shared with extended family, the burden of making remote work viable falls disproportionately on entire households," said Professor Vivek Soundararajan, from the University of Bath's School of Management, who led the study."
""Remote work's big promise was that talent could work from anywhere but it didn't eliminate workplace inequality, it just moved it into the home," said Professor Soundararajan."
""Indian IT professionals-doing identical jobs to their counterparts in London or New York-spend their salaries on industrial backup power systems, negotiate with apartment associations over equipment installation"
Remote working in the Global South transfers economic, physiological and emotional strain to Indian IT workers supporting global firms. Adaptations extend beyond home-office setup and boundary management to include balancing multigenerational households in small living spaces, adjusting daily routines, managing frequent power outages and unreliable internet connectivity, navigating pervasive surveillance technologies, and sharing constrained bandwidth among family members. Organizations reduce operational costs while shifting infrastructural responsibilities onto employees, who sometimes install industrial-grade power backups and negotiate with apartment associations over equipment. Workers adapt households across five dimensions—space, time, technical, surveillance, and emotional—to sustain professional work under volatile infrastructure conditions.
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