In a memo, CEO Ted Decker emphasized, 'We need to stay connected to the core of our business, so we can truly understand the challenges and opportunities our store associates face every day.' This move underscores the importance of understanding the retail environment.
A company spokesperson noted, 'It's been the company's longstanding practice to ask staff to spend time in stores, with this new program being its latest initiative.' This highlights the evolving strategy to enhance employee engagement.
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