When we started the company in 2014, we set out to solve two issues to help with the socioeconomic issues that existed at the time. In fact, President Obama had hourly workers on stage with him because there was a lot of scheduling practices that were creating unpredictability. So he put in compliance rules to protect the hourly worker and create more predictability in their schedules and paychecks.
The pandemic was a black swan event for WorkJam because it did empower the employees. There were a lot of social issues that were happening as well. The idea around inclusion.
It costs anywhere between $4,000 to $8,000 to recruit and train a new front-line employee. If you're able to retain your employees and reduce attrition, it turns into millions of dollars of savings for companies with 40,000 to 50,000 employees.
It's not so difficult to hire hourly workers anymore. Many sectors have pulled back and have slowed down hiring. Restaurant and hospitality have had modest growth, yet retail and manufacturing continue to show hiring trends.
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